Legal notice
You can reach Echotimber by email at support@echotimber.com, by phone on +1 (517) 354-2406, or through our contact form. We are available Monday to Friday, 9:00 am – 5:00 pm US Eastern Time and reply within 1–2 business days. For a question about an existing order, please include your order number.
Our registered office in Kalispell, Montana is a legal address only. It does not accept visitors, deliveries or returns. Returns are handled only through the written instructions we send you, as explained in our Refund Policy.
Business details
- Store: Echotimber, echotimber.com
- Legal entity: TIMBERECHO LLC, a limited liability company organized in Montana, United States. Echotimber is the trading name of TIMBERECHO LLC.
- Member: Nguyen Van Loc, sole member of TIMBERECHO LLC
- State filing: Montana Secretary of State File No. 17234591
- Registered office: 1001 S Main St, STE 600, Kalispell, MT 59901, United States. This is the address of our registered agent and receives legal mail only. It is not a showroom, warehouse or returns address.
- Where orders are made and shipped from: our own workshop in Hai Duong Province, Vietnam
- Phone: +1 (517) 354-2406
- Email: support@echotimber.com
- Contact form: echotimber.com/pages/contact
- Customer care hours: Monday to Friday, 9:00 am – 5:00 pm US Eastern Time
- Reply time: within 1–2 business days